Addressing Operational Stress Injuries during Infectious Public Health Crises: A Guide for Paramedic Service Organizations

May 02, 2022

This Guideline provides a series of evidence-informed recommendations outlined as Ten Organizational Elements, which lay the foundation for organizational resiliency during an infectious public health crisis. Each element can be read and implemented individually; however, to support a comprehensive management system, an integrated and coordinated approach is needed to optimally address OSI in the workplace.

This Guideline is in alignment with Canadian Standards Association’s (CSA Group) Standards Z1011.1 Work Disability Management for Paramedics3 and Z1003.1-18 Psychological Health and Safety in the Paramedic Service Organization.4

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